Sweet Account & Experience

Frequently Asked Questions (FAQ)

Start here to read about some of the frequently asked questions (FAQ) related to Sweet NFT, digital collectibles, blockchain, and more.

Written by Jonathan Lindsey
Updated over a week ago

Sweet Mobile vs. Sweet Web

What is the difference between the Sweet Mobile app and the Sweet Web app? Two apps, two experiences, one great NFT universe.

Written by Jonathan Lindsey
Updated over a week ago

Search NFT in your wallet (Mobile)

Here's how to search for collectibles in your Sweet Wallet

Written by Lalyn S
Updated over a week ago

Password Change in the Web App

Updating your password in the Sweet Web app is a simple task with these short steps.

Written by Jonathan Lindsey
Updated over a week ago

Reset Your Password

Written by Erik W
Updated over a week ago

Adding your phone number to your Sweet Account

Here is how to add your phone number to your Sweet account

Written by Jonathan Lindsey
Updated over a week ago

Stay safe and protect your NFTs

9 tips for staying safe in the NFT Space and protecting your digital collectibles

Written by Jonathan Lindsey
Updated over a week ago

About Sweet Trophy Case

What is the Sweet Trophy Case and when is it coming?

Written by Lalyn S
Updated over a week ago

Protecting your Sweet Wallet and NFTs

Actions you can take to protect your NFTs and your Sweet wallet from hacking and cyber security threats

Written by Jonathan Lindsey
Updated over a week ago

Sweet NFT Wallet - Storehouse of Your Digital Collectibles

Home to your growing collection of NFTs acquired on Sweet, your wallet gives you access to your collection and allows you to interact

Written by Jonathan Lindsey
Updated over a week ago

Consolidate Two Sweet Wallets

Find yourself with a need to consolidate the NFTS from two Sweet wallets into one? Here is how to consolidate using simple tools.

Written by Jonathan Lindsey
Updated over a week ago

Additional Account Security (two factor authentication)

Creating additional Account Security using two factor authentication

Written by Erik W
Updated over a week ago

Can an NFT get hacked?

The security of your NFT and what you can do to keep your assets safe from hacking

Written by Jonathan Lindsey
Updated over a week ago

Can I follow Sweet on social media?

Written by Erik W
Updated over a week ago

Find your Sweet username

Finding your Sweet username on the Sweet mobile and/or web app is quick and easy.

Written by Erik W
Updated over a week ago

Search for another Sweet User

Can I search for other Sweet Users?

Written by Jonathan Lindsey
Updated over a week ago

Delete a Sweet account

Duplicate, dormant, or inactive accounts can be deleted following these simple instructions.

Written by Jonathan Lindsey
Updated over a week ago

Sorting Strategies to Find Your Perfect Digital Collectible

Tools and tricks to use when searching the Sweet Marketplace for the NFT that best matches you and your collecting goals.

Written by Jonathan Lindsey
Updated over a week ago

Viewing Your Sweet NFT Purchase History

Viewing detailed information about your digital collectible purchase history is easy through the Sweet NFT web platform.

Written by Jonathan Lindsey
Updated over a week ago

Digital Collectibles and NFTs explained

So what is a NFT or digital collectible? Are they the same?

Written by Jonathan Lindsey
Updated over a week ago

Getting Help

The help button is a quick way to get help.

Written by Lalyn S
Updated over a week ago

Is Telephone Support Available?

When you need help, the Sweet Support Team can be reached via email, chat on the website, text through WhatsApp, and Discord.

Written by Jonathan Lindsey
Updated over a week ago

Getting Support via Text Message

Getting support from Sweet on the go is easy through WhatsApp text messaging.

Written by Jonathan Lindsey
Updated over a week ago

Giving Feedback to Sweet

Grand ideas or wish list ideas to improve your Sweet experience? We want to hear from you.

Written by Kasey C
Updated over a week ago

Reasons to join the Sweet Discord and Telegram

Joining Discord or Telegram is a great way to keep up with what's going on at Sweet

Written by Lalyn S
Updated over a week ago

Report a bug in Sweet

Easily report issues, challenges, and bugs in the Sweet App

Written by Jonathan Lindsey
Updated over a week ago

Sweet referral program

Does Sweet have a referral program to reward for encouraging friends and family to join the community?

Written by Jonathan Lindsey
Updated over a week ago