Sweet

MoonPay to Stripe Cutover Frequently Asked Questions

Moonpay X Stripe Cutover FAQs

Manage shared information on secondary marketplaces

Stripe Connect Marketplace Settings

The ins and outs of your Sweet Account and Experience on platform 

Sweet Account & Experience

Start here to read about some of the frequently asked questions (FAQ) related to Sweet NFT, digital collectibles, blockchain, and more.

Frequently Asked Questions (FAQ)

Updating your password in the Sweet Web app is a simple task with these short steps.

Password Change in the Web App

Reset Your Password

Here is how to add your phone number to your Sweet account

Adding your phone number to your Sweet Account

Creating additional Account Security using two factor authentication

Additional Account Security (two factor authentication)

Add additional security to your account and collection by enabling multi-factor authentication.

Adding Multi-Factor Authentication

Can I follow Sweet on social media?

Duplicate, dormant, or inactive accounts can be deleted following these simple instructions.

Delete a Sweet account

Fundamentals

The help button is a quick way to get help.

Getting Help

When you need help, the Sweet Support Team can be reached via email, chat on the website, text through WhatsApp, and Discord.

Is Telephone Support Available?

Getting support from Sweet on the go is easy through WhatsApp text messaging.

Getting Support via Text Message

Grand ideas or wish list ideas to improve your Sweet experience?  We want to hear from you.

Giving Feedback to Sweet

Easily report issues, challenges, and bugs in the Sweet App

Report a bug in Sweet

Communicating with Sweet

About Sweet

Privacy

Terms of Service

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.